JOB DETAILS

Position: Night Manager (Full-time)

The Branksome Hotel & Residences (TBHR), situated within walking distance of Mascot Station and the Domestic airport, provides luxury serviced apartments for short or long stay guests. At the TBHR we pride ourselves on professionalism and high levels of service. This is reflected in our above 4 ½ stars rating in Tripadvisor and Google review.

 

We are currently seeking a motivated individual to join our team as Night Manager.  This is a full-time position based in Mascot, NSW.

 

Reporting directly to the Front Office Manager, the Night Manager will work closely with the Night Auditor and Porter ensuring the smooth and effective operations of the Front Office department with particular focus on night audit and end of day procedures.

The Night Manager will have a high level of guest contact providing welcoming, professional, courteous service as well as the generation of report and supporting Front Office administration. Accuracy in all paperwork is essential so a mixture of computer literacy and interpersonal skill are essential.

To be successful in this role, the ideal candidate must:

• Have a minimum of 1 year’s experience in a similar role, preferably within a 4 or 5- star environment
• Have experience using Opera PMS
• Be proficient using Microsoft Excel
• High level of computer literacy
• Strong administrative and problem-solving skills. 
• Ability to work under pressure in a fast paced environment.
• Strong drive to deliver exceptional customer service 
• Excellent communication skills
• Understanding of Work Health and Safety requirements and compliance including duty of care
• Hold valid RSA and First Aid Certificates
• Commitment to work on a rotating roster involving night shifts overnights, weekends and public holidays.
• Have full work rights to work in Australia

 

If you are up for this great challenge and keen to advance your career and skills with one of Sydney’s luxury hotels, then please click on ‘Apply’ now.